![]() The Gizmodo article contains numerous examples of this type of scam. Please contact Canon Customer Support For Assistance! Click on below button to connect live chat experts Tracing a problem Printer driver installation has been failed due to fatal error "C0000022" preventing product driver installation. Others are a bit more professional looking, and ask you to download a driver first. What's left is sites which look a bit like blogs and loop visitors round, with no download in site. In fairness, a few of those listed are already offline or not responding to requests, so they may have been shut down since the report went live. ![]() The sites are referred to as fairly sophisticated. All tried and tested Windows-centric tech support scam tactics. Direct requests for money in exchange for supposed drivers, or remote access requests quickly follow.Īccording to Gizmodo, there are also "support packages" available to buy over the phone which (of course) fail to materialise. We're very quickly in the realm of tech support scams. However, when someone attempts to download the driver, the download fails and the site displays a message with a phone number you can call for assistance. The sites vary in terms of style or general setup, but all focus on having you download Canon drivers. Gizmodo discovered the sites after issuing a Freedom of Infomation request to the Federal Trades Commission (FTC) in relation to Canon-specific complaints. Gizmodo reportsthat numerous dodgy sites are riding on the coat-tails of the Canon printer brand, extracting cash however they can. Have you ever stopped to consider what's lurking out there in relation to your humble printer? Bogus Canon sites causing headaches Streaming and other internet based viewing options have their own support related perilsto contend with. Some of the above have many issues already with bogus search engine results and tech support scams. Activating a streaming service which refuses to play ball. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.Think of all the really common, very mundane things you search for of a tech nature. The saved images appear in the View & Use screen. To further use/edit the scanned images on MP Navigator EX, select Open saved location in the Save Complete dialog box. Scanned images are saved according to the settings. If a password-protected PDF file is edited, the passwords will be deleted. PDF files edited in other applications cannot be specified as well. You cannot specify PDF files created with other applications. You can select only PDF files created with MP Navigator EX. You cannot rearrange pages of the PDF file to which images are added. The images are added to the end of the PDF file. Selected images are added to a specified PDF file. Multiple images are saved in one PDF file. When multiple images are selected, each image is saved as a separate PDF file. PDF (Multiple Pages) - displays when you select multiple pages. Select from the following PDF file types: Specify the file type, file name and destination folder. When Save as PDF file is selected, the Save As PDF file dialog box opens. The default folder is MP Navigator EX in the Pictures folder (Windows Vista / 7 / 8 / 8.1 / 10) or in the My Pictures folder (Windows XP and Windows 2000). ![]() You cannot select JPEG/Exif when Document Type is Text (OCR). Specify the destination folder, file name and file type. When Save is selected, the Save dialog box opens. Specify the following settings as required: Use edit tools to rotate images, select a part of an image, etc.ĭrag the mouse or use Shift + arrow keys to select multiple images.Īn orange frame appears around the selected image. When there are multiple images, first select the images to edit. When the scan completes, the scanned image appears in the thumbnail list area. Select Scan to scan the next document, or Exit to end. When the scan completes, the Scan Complete dialog box opens. Specify the document size and scan resolution. Select Text (OCR) to convert hand-written text or image data of printed text to text data with OCR software. To reset the Descreen function, disable Descreen in the Scan Settings dialog box. When you select Magazine(Color), the Descreen function will be enabled and scanning takes longer than usual. ![]() When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly if you do not leave 3/8 inches (1 cm) or more space between the edges of the scanner glass and the document. Refer to the table below the image for help with specific Document Type placement.Īllow 3/8 inches (1 cm) or more space between the edges of the scanner glass and the document.Īlign a corner of the document with the corner at the arrow of the scanner glass. ![]()
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